ORDERS

Do I have to pay shipment costs?

BeauBags ships all orders within the European Union for free.

But for shipping outside Europe we have to calculate extra shipping costs. BeauBags ships worldwide with FedEx.

If you want to have an order delivered outside of Europe, please contact us via email: service@beaubags.com and let us know the delivery address and for which product you are interested so we can make you an offer.

You can also place your order after which we will contact you by email with a quote for the additional shipping costs. The additional shipping costs can then be paid separately via PayPal, Credit Card or Bank Transfer.

Please keep in mind that all prices are retail prices and are stated in Euro. If you are a non-European Union customer/resident, BeauBags does not charge VAT tax or any other taxes on your purchase. Just enter your delivery address in the check-out and the VAT tax will be deducted. Deducted prices do not include: taxes, duties, import fees charged by your local government, service, payment or delivery charges depending on country. As customs policies vary by country and item, we cannot anticipate what these charges will be and therefore BeauBags will not be responsible for any taxes, duties, import fees or custom fees levied once the purchased BeauBags products reaches your country. Please be aware that orders outside the European Union cannot be returned.

What about delivery to the UK?

For shipping to the UK, things have changed since the Brexit came into effect.

As soon as the ordered amount is above 135 GBP (±155 EURO) we do ship to the UK with DPD or FedEx. We will not charge additional shipping costs for delivery to the UK. We also do not charge VAT above 135 GBP (±155 EURO). You as a consumer have to pay the VAT, duties and customs clearance fee during the delivery process at the carrier. The delivery is provided by DPD or FedEx and they will contact you about this. Please be aware that if you decide not to pay the fees the package will have to be returned from the UK to Europe (EU). The cost of the return shipment, tax and import duties involved in importing the item back to the EU will then deduct from the order amount paid to us.

As soon as the ordered amount is under 135 GBP (±155 EURO) we can not ship to the UK. Because a HMRC-Vat-number is required for order quantities below 135 GBP (±155 EURO) and we do not have a HMRC-Vat-number we cannot deliver your order. We apologise for any inconvenience.

Please keep in mind that all prices are retail prices and are stated in Euro. If you are a UK customer/resident, BeauBags does not charge VAT tax or any other taxes on your purchase. Just enter your delivery address in the check-out and the VAT tax will be deducted. Deducted prices do not include: taxes, duties, import fees charged by your local government, service, payment or delivery charges depending on country. As customs policies vary by country, we cannot anticipate what these charges will be and therefore BeauBags will not be responsible for any taxes, duties, import fees or custom fees levied once the purchased BeauBags products reaches your country.

Please be aware that orders outside the European Union cannot be returned.

What about delivery to Switserland or Norway?

For deliveries to Switzerland and Norway, BeauBags ships orders free of charge, but the minimum invoice amount must be above 150.00 euro. Below this amount we do not deliver and credit your order. The reason for this is the high cost of preparing a package for shipment due to customs regulations.

If the invoice amount is under 150.00 euros and you still want your order delivered and are willing to pay the high cost of customs clearance and shipping fees, please contact us.

As soon as the ordered amount is above 150.00 euros we do ship to Switzerland and Norway with FedEx or DPD. We will not charge additional shipping costs for delivery to Switzerland and Norway. We also do not charge VAT tax or any other taxes on your purchase. You as a consumer have to pay the VAT, duties and customs clearance fee during the delivery process at the carrier. The delivery is provided by FedEx or DPD and they will contact you about this. Please be aware that if you decide not to pay the fees the package will have to be re-imported into Europe (EU). The cost of the return shipment, tax and import duties involved in importing the item(s) back to the EU will then deduct from the order amount paid to us.

Please keep in mind that all prices are retail prices and are stated in Euro. If you are a Switserland or Norway customer/resident, BeauBags does not charge VAT tax or any other taxes on your purchase. Just enter your delivery address in the check-out and the VAT tax will be deducted. Deducted prices do not include: taxes, duties, import fees charged by your local government, service, payment or delivery charges depending on country. As customs policies vary by country, we cannot anticipate what these charges will be and therefore BeauBags will not be responsible for any taxes, duties, import fees or custom fees levied once the purchased BeauBags products reaches your country.

Returns are possible. As a Switzerland or Norway customer/resident, you are taking care of returning the package yourself. The cost and responsibility for your return is at your own expense. Please note that if you are returning a package, the items must be re-imported into the European Union. The package must clearly state that it is a return delivery. You should also clearly display on the box the invoice and proof of taxes and import duties already paid. If, despite this statement, taxes and import duties for importing the items are still charged to us, these costs will be deducted from the order amount you paid to us.

The return address is:
BeauBags
Hooistraat 61
6651 AC Druten
The Netherlands
+31 (0)85-8783543

Can I have my order delivered in another location?

Yes, as both addresses are in the same country. Just enter a delivery address and an invoicing address when you pay.

Can I place an order over the phone?

To place an order over the phone you can call the number +31 (0)85-8783543. On working days we are there for you between 9.00 am and 5.00 pm.

Can I still change or cancel my order?

If you want to change or cancel your order, you should contact us as soon as possible via info@beaubags.com or +31 (0)85-8783543 (Monday to Friday, 9.00am - 5.00 pm), then we will see how we can best be of service to you.

I am having trouble with the website. Help!

That should not happen of course. It is possible that you are using an outdated browser. If you download a new version of your browser it might solve a lot of problems with the site. If this does not help, we are here to help you in another way. You can contact us via info@beaubags.com or over the phone on the number +31 (0)85-8783543 (Monday to Friday, 9.00 am -5.00 pm).